Like our work? Book a 30 min intro call with us.

Secure modern glass office building.

Application Maintenance and SLA Support Services

About Maintenance Service

What

We provide proactive technical oversight, security patching, and performance optimisation for your software through structured Service Level Agreements (SLAs).

What

We provide proactive technical oversight, security patching, and performance optimisation for your software through structured Service Level Agreements (SLAs).

What

We provide proactive technical oversight, security patching, and performance optimisation for your software through structured Service Level Agreements (SLAs).

What

We provide proactive technical oversight, security patching, and performance optimisation for your software through structured Service Level Agreements (SLAs).

What

We provide proactive technical oversight, security patching, and performance optimisation for your software through structured Service Level Agreements (SLAs).

Why

Software is a living asset that requires constant updates to remain secure against evolving cyber threats and to ensure it stays compatible with changing operating systems and third-party APIs.

Why

Software is a living asset that requires constant updates to remain secure against evolving cyber threats and to ensure it stays compatible with changing operating systems and third-party APIs.

Why

Software is a living asset that requires constant updates to remain secure against evolving cyber threats and to ensure it stays compatible with changing operating systems and third-party APIs.

Why

Software is a living asset that requires constant updates to remain secure against evolving cyber threats and to ensure it stays compatible with changing operating systems and third-party APIs.

Why

Software is a living asset that requires constant updates to remain secure against evolving cyber threats and to ensure it stays compatible with changing operating systems and third-party APIs.

Who

Built for businesses that rely on mission-critical applications and cannot afford the operational risk, security vulnerabilities, or lost revenue associated with system downtime.

Who

Built for businesses that rely on mission-critical applications and cannot afford the operational risk, security vulnerabilities, or lost revenue associated with system downtime.

Who

Built for businesses that rely on mission-critical applications and cannot afford the operational risk, security vulnerabilities, or lost revenue associated with system downtime.

Who

Built for businesses that rely on mission-critical applications and cannot afford the operational risk, security vulnerabilities, or lost revenue associated with system downtime.

Who

Built for businesses that rely on mission-critical applications and cannot afford the operational risk, security vulnerabilities, or lost revenue associated with system downtime.

Maintenance Work That We Undertake

Server Health Monitoring

Continuous assessment of server stability, resource utilisation, and system integrity to maintain operational continuity and prevent service degradation.

Server Health Monitoring

Continuous assessment of server stability, resource utilisation, and system integrity to maintain operational continuity and prevent service degradation.

Server Health Monitoring

Continuous assessment of server stability, resource utilisation, and system integrity to maintain operational continuity and prevent service degradation.

Server Health Monitoring

Continuous assessment of server stability, resource utilisation, and system integrity to maintain operational continuity and prevent service degradation.

Server Health Monitoring

Continuous assessment of server stability, resource utilisation, and system integrity to maintain operational continuity and prevent service degradation.

Application Performance Monitoring (APM)

In-depth tracking of database query speeds, API latency, and response times to quickly identify and resolve performance bottlenecks.

Application Performance Monitoring (APM)

In-depth tracking of database query speeds, API latency, and response times to quickly identify and resolve performance bottlenecks.

Application Performance Monitoring (APM)

In-depth tracking of database query speeds, API latency, and response times to quickly identify and resolve performance bottlenecks.

Application Performance Monitoring (APM)

In-depth tracking of database query speeds, API latency, and response times to quickly identify and resolve performance bottlenecks.

Application Performance Monitoring (APM)

In-depth tracking of database query speeds, API latency, and response times to quickly identify and resolve performance bottlenecks.

Structured Bug & Incident Management

A formalised workflow for capturing, prioritising, and resolving defects and incidents—ensuring predictable turnaround times under clear SLAs.

Structured Bug & Incident Management

A formalised workflow for capturing, prioritising, and resolving defects and incidents—ensuring predictable turnaround times under clear SLAs.

Structured Bug & Incident Management

A formalised workflow for capturing, prioritising, and resolving defects and incidents—ensuring predictable turnaround times under clear SLAs.

Structured Bug & Incident Management

A formalised workflow for capturing, prioritising, and resolving defects and incidents—ensuring predictable turnaround times under clear SLAs.

Structured Bug & Incident Management

A formalised workflow for capturing, prioritising, and resolving defects and incidents—ensuring predictable turnaround times under clear SLAs.

Security & Threat Detection

Active monitoring for vulnerabilities, unusual access attempts, and potential security breaches, supported by alerts and rapid mitigation steps.

Security & Threat Detection

Active monitoring for vulnerabilities, unusual access attempts, and potential security breaches, supported by alerts and rapid mitigation steps.

Security & Threat Detection

Active monitoring for vulnerabilities, unusual access attempts, and potential security breaches, supported by alerts and rapid mitigation steps.

Security & Threat Detection

Active monitoring for vulnerabilities, unusual access attempts, and potential security breaches, supported by alerts and rapid mitigation steps.

Security & Threat Detection

Active monitoring for vulnerabilities, unusual access attempts, and potential security breaches, supported by alerts and rapid mitigation steps.

Daily Automated Database Backups

Scheduled backups with versioning and restore points, ensuring data protection and fast recovery in case of system failures or corruption.

Daily Automated Database Backups

Scheduled backups with versioning and restore points, ensuring data protection and fast recovery in case of system failures or corruption.

Daily Automated Database Backups

Scheduled backups with versioning and restore points, ensuring data protection and fast recovery in case of system failures or corruption.

Daily Automated Database Backups

Scheduled backups with versioning and restore points, ensuring data protection and fast recovery in case of system failures or corruption.

Daily Automated Database Backups

Scheduled backups with versioning and restore points, ensuring data protection and fast recovery in case of system failures or corruption.

Log Management & Archival

Comprehensive application, server, and security logs with long-term archiving to support compliance, audits, and forensic analysis.

Log Management & Archival

Comprehensive application, server, and security logs with long-term archiving to support compliance, audits, and forensic analysis.

Log Management & Archival

Comprehensive application, server, and security logs with long-term archiving to support compliance, audits, and forensic analysis.

Log Management & Archival

Comprehensive application, server, and security logs with long-term archiving to support compliance, audits, and forensic analysis.

Log Management & Archival

Comprehensive application, server, and security logs with long-term archiving to support compliance, audits, and forensic analysis.

Regular Updates, Patches & Dependency Management

Routine release cycles covering security patches, framework updates, and dependency upgrades to maintain stability and compliance across systems.

Regular Updates, Patches & Dependency Management

Routine release cycles covering security patches, framework updates, and dependency upgrades to maintain stability and compliance across systems.

Regular Updates, Patches & Dependency Management

Routine release cycles covering security patches, framework updates, and dependency upgrades to maintain stability and compliance across systems.

Regular Updates, Patches & Dependency Management

Routine release cycles covering security patches, framework updates, and dependency upgrades to maintain stability and compliance across systems.

Regular Updates, Patches & Dependency Management

Routine release cycles covering security patches, framework updates, and dependency upgrades to maintain stability and compliance across systems.

Infrastructure & Cloud Resource Monitoring

Real-time visibility into CPU, memory, storage, network traffic, and cloud services to ensure optimal capacity and prevent infrastructure-related bottlenecks.

Infrastructure & Cloud Resource Monitoring

Real-time visibility into CPU, memory, storage, network traffic, and cloud services to ensure optimal capacity and prevent infrastructure-related bottlenecks.

Infrastructure & Cloud Resource Monitoring

Real-time visibility into CPU, memory, storage, network traffic, and cloud services to ensure optimal capacity and prevent infrastructure-related bottlenecks.

Infrastructure & Cloud Resource Monitoring

Real-time visibility into CPU, memory, storage, network traffic, and cloud services to ensure optimal capacity and prevent infrastructure-related bottlenecks.

Infrastructure & Cloud Resource Monitoring

Real-time visibility into CPU, memory, storage, network traffic, and cloud services to ensure optimal capacity and prevent infrastructure-related bottlenecks.

Protect your mission-critical software 24/7.

Explore Our Support Tiers

Protect your mission-critical software 24/7.

Explore Our Support Tiers

Protect your mission-critical software 24/7.

Explore Our Support Tiers

Protect your mission-critical software 24/7.

Explore Our Support Tiers

Protect your mission-critical software 24/7.

Explore Our Support Tiers

SLA Support Tiers

Proactive system updates, security monitoring, and technical support to ensure long-term stability and optimal performance.

Essential Support

For stable systems that need dependable oversight without heavy operational demands.

Within 1 business day response

Low–medium priority issues only

Monthly security patches & updates

Uptime monitoring + basic server checks

Daily automated backups

Monthly performance & incident summary

Advanced Support

For actively used platforms requiring faster response, deeper monitoring, and regular optimisation.

Within 4 business hours

Critical + standard incident coverage

Bi-weekly dependency updates & performance optimisation

Full server + APM monitoring

Daily backups + integrity checks

Detailed monthly health, security, and utilisation report

Enterprise Support

For mission-critical, high-availability systems used by large organisations and government bodies.

Under 1 hour reponse

All incident types with immediate escalation

Weekly updates, security patching, and continuous optimisation

24/7 monitoring, APM, uptime, threat detection, and log audits

Multiple daily backups + offsite retention + disaster recovery plan

Executive-level monthly report + quarterly audit review

Swipe

Essential Support

For stable systems that need dependable oversight without heavy operational demands.

Within 1 business day response

Low–medium priority issues only

Monthly security patches & updates

Uptime monitoring + basic server checks

Daily automated backups

Monthly performance & incident summary

Advanced Support

For actively used platforms requiring faster response, deeper monitoring, and regular optimisation.

Within 4 business hours

Critical + standard incident coverage

Bi-weekly dependency updates & performance optimisation

Full server + APM monitoring

Daily backups + integrity checks

Detailed monthly health, security, and utilisation report

Enterprise Support

For mission-critical, high-availability systems used by large organisations and government bodies.

Under 1 hour reponse

All incident types with immediate escalation

Weekly updates, security patching, and continuous optimisation

24/7 monitoring, APM, uptime, threat detection, and log audits

Multiple daily backups + offsite retention + disaster recovery plan

Executive-level monthly report + quarterly audit review

Swipe

Essential Support

For stable systems that need dependable oversight without heavy operational demands.

Within 1 business day response

Low–medium priority issues only

Monthly security patches & updates

Uptime monitoring + basic server checks

Daily automated backups

Monthly performance & incident summary

Advanced Support

For actively used platforms requiring faster response, deeper monitoring, and regular optimisation.

Within 4 business hours

Critical + standard incident coverage

Bi-weekly dependency updates & performance optimisation

Full server + APM monitoring

Daily backups + integrity checks

Detailed monthly health, security, and utilisation report

Enterprise Support

For mission-critical, high-availability systems used by large organisations and government bodies.

Under 1 hour reponse

All incident types with immediate escalation

Weekly updates, security patching, and continuous optimisation

24/7 monitoring, APM, uptime, threat detection, and log audits

Multiple daily backups + offsite retention + disaster recovery plan

Executive-level monthly report + quarterly audit review

Essential Support

For stable systems that need dependable oversight without heavy operational demands.

Within 1 business day response

Low–medium priority issues only

Monthly security patches & updates

Uptime monitoring + basic server checks

Daily automated backups

Monthly performance & incident summary

Advanced Support

For actively used platforms requiring faster response, deeper monitoring, and regular optimisation.

Within 4 business hours

Critical + standard incident coverage

Bi-weekly dependency updates & performance optimisation

Full server + APM monitoring

Daily backups + integrity checks

Detailed monthly health, security, and utilisation report

Enterprise Support

For mission-critical, high-availability systems used by large organisations and government bodies.

Under 1 hour reponse

All incident types with immediate escalation

Weekly updates, security patching, and continuous optimisation

24/7 monitoring, APM, uptime, threat detection, and log audits

Multiple daily backups + offsite retention + disaster recovery plan

Executive-level monthly report + quarterly audit review

Essential Support

For stable systems that need dependable oversight without heavy operational demands.

Within 1 business day response

Low–medium priority issues only

Monthly security patches & updates

Uptime monitoring + basic server checks

Daily automated backups

Monthly performance & incident summary

Advanced Support

For actively used platforms requiring faster response, deeper monitoring, and regular optimisation.

Within 4 business hours

Critical + standard incident coverage

Bi-weekly dependency updates & performance optimisation

Full server + APM monitoring

Daily backups + integrity checks

Detailed monthly health, security, and utilisation report

Enterprise Support

For mission-critical, high-availability systems used by large organisations and government bodies.

Under 1 hour reponse

All incident types with immediate escalation

Weekly updates, security patching, and continuous optimisation

24/7 monitoring, APM, uptime, threat detection, and log audits

Multiple daily backups + offsite retention + disaster recovery plan

Executive-level monthly report + quarterly audit review

Technologies We Migrate Between

Legacy

PHP 5.x

.NET Framework

PHP Procedural

Java EE

COBOL

Alternatives

Python

.NET 8 (Core)

Django

Node.js

Go (Golang)

Technologies We Migrate Between

Legacy

PHP 5.x

.NET Framework

PHP Procedural

Java EE

COBOL

Alternatives

Python

.NET 8 (Core)

Django

Node.js

Go (Golang)

Curated
TechStack

Programming Languages

Python

Java

JavaScript

SQL

GoLang

TypeScript

Curated
TechStack

Programming Languages

Python

Java

JavaScript

SQL

GoLang

TypeScript

Curated
TechStack

Programming Languages

Python

Java

JavaScript

SQL

GoLang

TypeScript

Curated
TechStack

Programming Languages

Python

Java

JavaScript

SQL

GoLang

TypeScript

Related Services

Explore all services

Upward view of symmetrical office buildings.

Custom Software Development

Strategy-led delivery of bespoke software, MVPs, and digital products.

London's Gherkin glass tower architecture.

Web Software Development

Custom-built web applications, websites, and secure web portals.

London city skyline with enterprise architecture.

Enterprise Management System

Enterprise-grade platforms for data, workflows, and internal operations.

Offshore wind turbines in the sea.

Digital Transformation

System architecture planning, cloud modernisation, and AI enablement.

Related Services

Explore all services

Upward view of symmetrical office buildings.

Custom Software Development

Strategy-led delivery of bespoke software, MVPs, and digital products.

London's Gherkin glass tower architecture.

Web Software Development

Custom-built web applications, websites, and secure web portals.

London city skyline with enterprise architecture.

Enterprise Management System

Enterprise-grade platforms for data, workflows, and internal operations.

Offshore wind turbines in the sea.

Digital Transformation

System architecture planning, cloud modernisation, and AI enablement.

Related Services

Explore all services

Upward view of symmetrical office buildings.

Custom Software Development

Strategy-led delivery of bespoke software, MVPs, and digital products.

London's Gherkin glass tower architecture.

Web Software Development

Custom-built web applications, websites, and secure web portals.

London city skyline with enterprise architecture.

Enterprise Management System

Enterprise-grade platforms for data, workflows, and internal operations.

Offshore wind turbines in the sea.

Digital Transformation

System architecture planning, cloud modernisation, and AI enablement.

Related Services

Explore all services

Upward view of symmetrical office buildings.

Custom Software Development

Strategy-led delivery of bespoke software, MVPs, and digital products.

London's Gherkin glass tower architecture.

Web Software Development

Custom-built web applications, websites, and secure web portals.

London city skyline with enterprise architecture.

Enterprise Management System

Enterprise-grade platforms for data, workflows, and internal operations.

Offshore wind turbines in the sea.

Digital Transformation

System architecture planning, cloud modernisation, and AI enablement.

Related Services

Explore all services

Upward view of symmetrical office buildings.

Custom Software Development

Strategy-led delivery of bespoke software, MVPs, and digital products.

London's Gherkin glass tower architecture.

Web Software Development

Custom-built web applications, websites, and secure web portals.

London city skyline with enterprise architecture.

Enterprise Management System

Enterprise-grade platforms for data, workflows, and internal operations.

Offshore wind turbines in the sea.

Digital Transformation

System architecture planning, cloud modernisation, and AI enablement.

Contact Us

Email Us

hello@b2digital.tech

Book an Intro Call

Follow this link to schedule a meeting.

Contact Us

Email Us

hello@b2digital.tech

Book an Intro Call

Follow this link to schedule a meeting.

Contact Us

Email Us

hello@b2digital.tech

Book an Intro Call

Follow this link to schedule a meeting.

Contact Us

Email Us

hello@b2digital.tech

Book an Intro Call

Follow this link to schedule a meeting.

Request a Quote